As I am currently working on a Fraud Analytics Web Application based on Shiny (currently on beta version, more later on this blog) I found myself asking: wouldn’t be great to add live chat support to my Web Application visitors? It would indeed! [caption id=“attachment_490” align=“aligncenter” width=“200”] an ancient example of chatting - Camera degli Sposi, Andrea Mantegna 1465 -1474[/caption] But how to do it? Unfortunately, looking on Google didn’t give any useful result.